388bet Terms & Conditions

388bet (hereinafter referred to as "we", "388bet", or the "Platform") is an internationally licensed online betting and gaming platform serving users in Bangladesh and across South Asia. These Terms and Conditions constitute a legally binding agreement between you (the user) and 388bet.

By visiting the 388bet website, creating an account, making a deposit, or participating in any game, you confirm that you have read and fully understood these terms and conditions.

388bet reserves the right to modify these Terms and Conditions at any time. Changes take effect as soon as they are published on the website. We recommend checking this page regularly to stay up to date.

Registration Eligibility

To open an account with 388bet, the following conditions must be met:

• You must be at least 18 years of age.
• You are a competent individual and are entering into this agreement voluntarily.
• Online betting is not legally prohibited in the area where you reside.
• You have not previously been banned from 388bet.

One Account Per Person

Only one account is allowed per person, household, or device. If the same individual creates multiple accounts, all accounts will be closed and all bonuses and winnings will be forfeited.

Identity Verification (KYC)

388bet may verify your identity at any time. You may be required to submit one of the following documents:

• National ID Card (NID)
• Passport
• Driving License
• Mobile banking account verification documents

388bet reserves the right to hold withdrawals until verification is complete. Accounts may be temporarily suspended if required documents are not submitted.

Deposit Methods

388bet currently accepts deposits via bKash, Nagad, and Rocket. All transactions are processed in Bangladeshi Taka (BDT).

Withdrawal Policy

The following conditions apply to all withdrawals:

• The minimum withdrawal amount is ৳300.
• Withdrawals will only be processed to the mobile banking number used for the deposit.
• Withdrawals are typically processed within 24 hours; however, if verification is required, it may take 3–5 business days.
• The maximum daily withdrawal limit is ৳1,00,000.
• To withdraw bonus funds, you must first meet the specified wagering requirements.

388bet regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms and conditions, which are clearly communicated at the time the bonus is issued.

Welcome Bonus

• New members receive a 100% welcome bonus on their first deposit.
• The maximum bonus amount is ৳10,000.
• A minimum deposit of ৳500 is required to claim a bonus.
• A 15x wagering requirement must be met within 30 days of receiving the bonus.

General Bonus Terms

• Each person may benefit from any single promotion only once.
• If bonus abuse or manipulation is detected, the account will be closed and all bonuses will be voided.
• Winnings from free bets are subject to a 5x wagering requirement before withdrawal.
• 388bet reserves the right to modify or cancel any bonus offer at any time.
• Requesting a withdrawal while a bonus is active will result in the bonus being forfeited.

Bet Validity

A bet on 388bet is considered valid only when a confirmation message is displayed in the system. If a bet fails to complete due to a technical issue, it will be treated as void and the deposited amount will be refunded.

Erroneous Odds

If incorrect odds are displayed due to a technical error and a user places a bet at those odds, 388bet reserves the right to void that bet. In such cases, the full stake will be refunded.

In-Play Betting

• Odds change rapidly during in-play betting. The odds at the time your bet is confirmed are final.
• If a bet is processed late due to network delays and the outcome has already been determined, that bet will be voided.

Bet Limits

• Minimum bet: ৳5
• The maximum stake per bet varies by event and is displayed on the odds page.
• 388bet reserves the right to modify the betting limits of any user.

The following activities are strictly prohibited on 388bet:

• Match Fixing or Insider Betting: Placing bets using prior knowledge of a predetermined outcome.
• Arbitrage Betting: Attempting to generate risk-free profit by using multiple accounts or platforms.
• Use of Bots: Placing bets using automated software or scripts.
• Bonus Abuse: Collecting bonuses using multiple accounts or false information.
• Money Laundering: Using the Platform for money laundering purposes.
• Hacking or Fraud: Attempting unauthorized access to or manipulation of the system.

388bet treats the protection of your personal data as its highest priority. The information we collect is used solely to improve our platform services and to meet legal obligations.

• Your personal information is never sold to third parties.
• Information may be shared with government authorities when required by law.
• Payment information is secured with 256-bit SSL encryption.
• For more details, visit our Privacy Policy read.

388bet believes betting is entertainment, not a source of income. We encourage every user to play responsibly.

Our Tools

• Deposit Limit: Set your daily, weekly, or monthly deposit limits.
• Session Time Limit: Set a time limit for how long you play in a single session.
• Reality Check: Review your gaming activity and statistics at regular intervals.
• Self-Exclusion: Exclude yourself from the platform for a set period of time.

If you need assistance, contact our support team or visit our Responsible Play View the page.

388bet reserves the right to suspend or close any account without prior notice in the following circumstances:

• Violating these terms and conditions.
• If fraudulent or deceptive activity is suspected.
• If evidence of operating multiple accounts is found.
• When a transaction is flagged as suspicious under anti-money laundering regulations.
• Upon a closure request initiated by the user.

Upon account closure, any valid balance (excluding bonuses) is generally returned within 5–7 business days, though balances may be held during an ongoing investigation.

If you have a dispute with 388bet, please contact our customer support team first. Most issues are resolved within 48 hours.

Complaints Process

1. First, submit your complaint via live chat or email us at support@388bet-baji.com.
2. The support team will provide an initial response within 48 hours.
3. Complex cases will be escalated to a senior team, with a final decision provided within 7 days.
4. 388bet's decisions are considered final.